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Re:Member 2026

Download our latest guide to improving retention and acquisition through your website in 2026.

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You'll receive your playbook by email. We'll also send occasional user experience tips. You can unsubscribe anytime.

What you’ll learn inside:

  • Practical guidance to strengthen digital foundations and marketing

  • Six chapters written by experts: Brand, SEO, PPC, UX, Web Development, Web Design

  • Advice which is realistic about tighter budgets, shifting expectations and retention

  • Guidance on fixing retention issues and boosting acquisition

  • Easy to dip into and designed for membership teams heading into 2026

Created in collaboration

Trusted by

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“Hancock & Rowe’s expertise in user experience and the membership sector was key to transforming our website. Their research-driven UX strategy and user-tested navigation ensured a seamless, member-focused experience.

From optimising sign-ups to making key resources easily accessible, every decision was guided by insights from our members. The result is an intuitive and engaging platform that truly delivers on our members’ needs.”

Lisa King
Marketing Director, British Chiropractic Association (BCA)

Find it. Fix it. Improve it.

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